In An Emergency , Please Call IN ADVANCE : 613-745-0123
(NEW) Temporary Summer Emergency Hours Of Operation
Saturday 7 a.m. to Thursday 8 p.m.
24 Hours – 6 Days a Week
We will resume a 24-7-365 schedule ithis fall. Thank you for your patience and understanding.
Questions: 613-745-0123 or [email protected]   


Nov 13, 2022


If you see an injured domestic animal, such as a dog or cat, or small wild animal, such as a raccoon, squirrel, rabbit or skunk, please call 3-1-1. The City will assess the situation and dispatch a fully trained by-law officer to transport the animal, if needed. The by-law officer will bring the animal to either The Animal Emergency & Specialty Hospital or the Ottawa Humane Society.

Ottawa has 54 by-law officers who have received training in the care and handling of animals. The City will hire a new wildlife management officer who will lead a specialized team of up to eight officers that will handle animals and deal with the increase in calls.

Report Sick and Injured Birds:

The Ottawa Valley Wild Bird Care Centre and the Rideau Valley Wildlife Sanctuary work hard to provide excellent care for sick, injured and orphaned animals.

Both are very busy and we would ask that you please visit their websites before contacting them. Both sites are packed with great information.

Rideau Valley Wildlife Sanctuary
(613) 258-9480

Ottawa Valley Wild Bird Care Centre
Bird Admissions: 8:00 AM – 4:00 PM  365 days/year
(613) 828-2849